Shipping policy
Thank you for visiting and shopping at UBHOME. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping Information
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
FedEx
2-7 business days
UPS
2-7 business days
USPS
2-7 business days
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
UBHOME
ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
UBHOME
Shipping Damages
We are not responsible for any items damaged or lost during shipping. If your order arrived damaged, please contact the shipping carrier to file a claim.
International Shipping
We do not currently ship outside of the U.S. and Europe.
Lost or Damaged Items
Please keep all packaging materials and damaged items before filing a claim.